Privacy policy

Last updated: March 18, 2025

This Privacy Policy outlines the purposes, methods, and security measures related to the processing of your personal data as a user of the https://mybeatbot.com/ website (hereinafter referred to as the "Website", “Site”, “we”). By reviewing this Policy, you will learn the identity of the data controller responsible for your personal data, the specific types of data we collect, how we use this data, and the measures we have in place to safeguard your information.

Personal data collected through the Service is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as GDPR), and the Personal Data Protection Act of 10 May 2018.

§1. Basic Information

Data Controller. The Administrator of your personal data is: HOB Limited Liability Company, phone: +48800009256, NIP: 8971938641, REGON: 52883103400000.
Contact with the Administrator. You can contact the Administrator via:

At the correspondence address: 1B/P.3 Grabarska Street, Wrocław, 50-079, Poland.
email: info@mybeatbot.com.

§2. Data Processing Principles

The Administrator processes personal data in accordance with the following principles:

lawfully and fairly;
in a transparent manner;
for specific purposes only;
using only the necessary data;
accurately and up-to-date;
for a limited period;
securely.

§3. Purposes, Legal Bases, and Retention Periods for of Collecting Personal Data

Personal data is used for the following purposes:

1.1. Account registration and user identity verification.

1.2. Enabling login into the website.

1.3. Performance of the agreement regarding services.

1.4. Communication with the User.

1.5. Sending newsletters (after obtaining the User's consent).

1.6. Providing social services.

1.7. Promoting the Administrator's offer.

1.8. Marketing, remarketing, and affiliate activities.

1.9. Personalizing the Service for Users.

1.10. Analytical and statistical activities.

1.11. Debt collection.

1.12. Establishing and pursuing claims or defending against them.

Providing personal data is voluntary, but necessary for entering into an agreement or using other functionalities of the website.

2. This information does not contain data that directly identifies Users, however, when combined with other information, it may constitute personal data. As a result, the Administrator provides the full protection required by the GDPR.

3. This data is processed according to Article 6(1)(b) of the GDPR for the purpose of performing the service, i.e., the agreement for the provision of electronic services in accordance with the Terms and Conditions, and pursuant to Article 6(1)(a) of the GDPR based on the consent given for the use of specific cookies or other similar technologies, expressed through appropriate web browser settings in accordance with the Telecommunications Law or in connection with the consent given for geolocation. The data is processed until the Customer/User ceases to use the online store.

4. The Administrator undertakes to implement all measures required pursuant to Article 32 of the GDPR, i.e., taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk to the rights and freedoms of natural persons, the Administrator implements appropriate technical and organizational measures to ensure a level of security appropriate to that risk.

§4. Data Collected Directly from User and the Usage

1. Information that User directly submits through the Services may include:

contact details including name, address, phone number, and email;
order information including name, billing address, shipping address, payment confirmation, email address, and phone number;
account information including username, password, security questions and other information used for account security purposes;
customer support information including the information User chosen to include in communications, for example, when sending a message through the Services.

2. Some features of the Services may require the User to directly provide the Administrator with certain information about himself. The User may elect not to provide this information, but doing so may prevent the User from using or accessing these features.

3. The Administrator may also automatically collect certain information about User interaction with the Services ("Usage Data"). To do this, the Administrator may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how User accesses and uses Site and his account, including device information, browser information, information about network connection, IP address and other information regarding interaction with the Services.

§5. Data Obtained from Third Parties

1. The Administrator may obtain information about the User from third parties, including vendors and service providers who may collect information on the Administrator behalf, such as:

companies who support Site and Services, such as Shopify;
payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process User payment in order to fulfill orders and provide him with products or services that have been requested, in order to perform the contract between the website and the User.

2. Information regarding use of online tracking technologies (pixels, web beacons, software developer kits, third-party libraries, and cookies) can be automatically collected when the User visits a website, opens or clicks on emails we send, or interacts with our Services or advertisements, us, or third parties we work with.

3. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

§6. Our Use of Your Personal Data

1. Providing Products and Services. We use User personal information to provide with the Services in order to perform our contract, including: to process payments, to fulfill orders, to send notifications related to User account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage User account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to this account.

2. Marketing and Advertising. We may use User personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show the User advertisements for products or services. This may include using personal information to better tailor the Services and advertising on our Site and other websites. If the User is an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.

3. Security and Fraud Prevention. We use personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If the User chooses to use the Services and register an account, he is responsible for keeping his account credentials safe. We highly recommend not to share username, password, or other access details with anyone else. If the User believes that account has been compromised, he should contact us immediately. If the User is an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure, according to Art. 6 (1) (f) GDPR.

4. Communicating with the User and Service Improvement. We use User personal information to provide him with customer support and improve our Services. This is in our legitimate interests in order to be responsive to the User, to provide effective services, and to maintain our business relations, according to Art. 6 (1) (f) GDPR.

§7. User Rights

1. In connection with the processing of the data, User has the following rights:

the right to access the data and the right to rectify, erase, and restrict the processing thereof;
the right to data portability;
the right to object;
the right to withdraw your consent to the processing at any time and in any form, unless the data is processed for the purpose of performing a contract by the Administrator, for the purpose of fulfilling the Administrator's legal obligations to state institutions or for the purpose of pursuing the Controller's legitimate interests.

Users also have the right to lodge a complaint with the President of the Personal Data Protection Office (at the address of the Personal Data Protection Office, Stawki str., 2, 00-193 Warsaw). For more information on data protection, please visit the website of the Personal Data Protection Office: www.uodo.gov.pl.

§8. Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If the User follows links to sites not affiliated or controlled by us, he should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information the User provides on public or semi-public venues, including information he shares on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

§9. Children’s Data

1. The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If the User is the parent or guardian of a child who has provided us with their personal information, he may contact us using the contact details set out below to request that it be deleted.

2. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

§10. Security and Retention of Users Information

1. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information the User sends to us may not be secure while in transit. We recommend not to use insecure channels to communicate sensitive or confidential information to us.

2. How long we retain the User personal information depends on different factors, such as whether we need the information to maintain account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

§11. Cookies

1. The service collects information using Cookies. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

2. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services).

3. We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

4. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

§12. Complaints

If the User has complaints about how we process personal information, please contact us using the contact details provided in p.1 of these Policies. If the User is not satisfied with our response to the complaint, depending on where he lives he may have the right to appeal our decision by contacting us using the contact details set out below, or lodge the complaint with the local data protection authority. For the EEA, a list of the responsible data protection supervisory authorities can be found here.

§13. International Users

Please note that we may transfer, store and process User personal information outside the country he lives in. User personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer User personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

§14. Privacy Policy Changes

The Privacy Policy and Cookies Policy may be updated as needed by the Administrator to ensure that Customers/Users are provided with current and accurate information.